Returns & Exchange
We accept returns & refund like a champ
Not-So-Fun-Fact: About 30% of online purchases are returned.
Refunds are due. It’s a part of every business, but not every business has a good attitude about it.
Fun-Fact: But We do! Well, at least most of the time.
Return Policy – Food
90 days if non-perishable
Perishable items cannot be returned by mail or to a Hubmart store. If you receive a damaged or defective perishable item, please contact customer care unit opens in new with the following information:
- Order number for the item
- Date of arrival
- Condition of item at time of arrival
- Detailed explanation of the issue
How to Return or Replace
Item you purchased through Hubmart.com:
- Items sold and shipped by Hubmart.com can be returned or replaced (if the item is in stock) by mail within 90 days of when you receive them unless otherwise noted in our Return Policy above
- Items can only be returned to a store. Items can be returned to a store for a refund. If the store carries the item, you can purchase it after returning the original.
- Items purchased from dealers or resellers and not Hubmart.com directly are not eligible for return, refund, or exchange.